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Talis Prism 3: Development Update Webinar

To keep up to date with the latest Talis Prism 3 Developments you can register for the free webinar on Monday 18th April 2011 at 12:30 for Public Libraries and 14:00 for Academic Libraries

Public libraries click here to register.

Academic libraries click here to register.

This webinar will focus again on discussing the latest Talis Prism 3 developments referring to the Talis Prism 3 Roadmap, while providing an opportunity for you to raise any specific questions that you may have.

In the meantime keep up with the latest Talis Prism 3 news and developments on the Talis Prism 3 website and blog.

Prism 3 Release – 8 March 2011

We’re pleased to announce that the recent preview release of Talis Prism 3 has now been deployed to the live service.  For full details on what has changed in this release please visit the preview release notice here: //blogs.librarymanagementcloud.co.uk/prism/2011/02/11/prism-3-release-preview-11-february-2011/.

If you have questions on this, or any other issue, please feel free to email phil.john@talis.com, contact your account manager, or leave a comment on the blog.

Prism 3 Local Data Services Beta Test Progress

Following the recent release to preview of the latest version of Talis Prism 3, we’re now beginning the beta test with five customers for those features that require an upgrade to the Local Data services (LDS) software.

The LDS runs in your local environment and handles dynamic interactions between Prism 3 and your local database, such as fetching availability information and managing renewals and reservations.

The main new features that require the LDS upgrade are Loan History, which will display under an additional tab in the re-designed My Account arPrism 3 Loan historyea that you have in the Prism 3 release preview, and the display of an ‘In Transit’ status in the availability area on the Item Detail page. The LDS software has also undergone major revision ‘under the bonnet’, providing the foundation for more efficient further development.

The beta test is expected to take several weeks. After initial testing by library staff using the library’s sandbox Prism 3 tenancy, the new LDS will be applied to the live local environment making the new features live for the beta libraries’ users, for a period of close monitoring.

We’re developing the LDS so that it can be updated automatically, making it much easier to deliver improvements in future. We’re including appropriate tools to allow you to remain in control, but crucially it eliminates time-consuming manual intervention. The beta test will encompass this auto-update aspect, so that the general release roll-out will be the last time manual intervention will be needed.

The version of Prism 3 that is currently available for preview works with both the old and new versions of LDS, detecting them automatically. We’ll leave it on preview for a little longer for you to check, but we’ll put it live soon to give your users those benefits that don’t depend on the new LDS.

Talis Prism 3 – Latest live sites

Wolverhampton Libraries catalogueIn the past month or so, we have seen six libraries go live with Talis Prism 3. Wolverhampton Libraries went live with their Talis designed catalogue, matching the design they have adopted for their community information system. Duncan Fellows explains, “We went with the Talis Design service as we did not have the in-house skills. I gave them a very open brief as we wanted to give them the freedom to do what they are good at, design. Having the same design [as Talis Engage] and using corporate colours will hopefully mean the products are instantly recognisable as ours.”

East Lothian Library Service has gone straight-to-live with their new catalogue, automatically redirecting all traffic from the old Prism 2 URL through to the new site. The homepage now includes a number of new features, all designed with the user in mind. Quick links to other parts of the library service, a bestsellers list for the current month and latest library news can all be accessed from the catalogue homepage. Donna Duff, Acting Senior Librarian (Adult Services) explains – “Users of the new catalogue will have access to the catalogue’s enriched content which offers book jackets, synopsis notes, CD track listings and DVD information. This allows us to showcase our collections and stock holdings in a much more visual and dynamic way.

North Yorkshire library service and Trafford Libraries are both parallel running their new catalogues alongside their previous ones to get feedback from the public and staff alike.

On the academic customer side, the University of Portsmouth and Birmingham City University are both now live, parallel running alongside their Talis Prism 2 catalogue. Both Portsmouth and BCU designed their own catalogue, giving them a clean look and intuitive navigation.

Looking at the Google Analytics, we can see that so far this year there have been over 1.6 million online visitors to Talis Prism 3 catalogues. These visits have resulted in over 9.1 million individual page impressions. We also saw that across all catalogues, Talis Prism 3 was accessed from a total of 187 different countries. As the status monitor shows, all this has been possible with only four minutes of downtime so far this year.

Prism 3 Release Preview – 11 February 2011

We’re pleased to announce that we’ve just released the latest version of Talis Prism 3 for everyone to preview. This is a big release with lots of great new features, the most notable are:

  • View loan history (beta)
  • “My Account” redesign
  • Choice of jacket image supplier
  • Linked data API
  • New breadcrumb trail
  • Display of “in transit” items
  • An alternative to “no image available”

We’ve also undertaken some “under the bonnet” work to support a lot of exciting developments we’ve got planned for the next year and beyond.

This release also contains some other changes and a small fix:

  • Additional fields included on the feedback page
  • Year facet is now sorted in descending order
  • Fix for a bug in the facet system where values with no corresponding results in a search were being displayed

My Account/View Loan History

The most visible change in this release is the “My Account” redesign that Matt blogged about in December. The new design splits different pieces of data into their own sections and simplifies some of the most common workflows we’ve identified analysing log files. A very common operation is renewing all loans, which is now possible in a single click with the “Renew all” button.

We’ve also looked at the data displayed to users and made a few tweaks, including humanised dates and displaying ILL statuses as text descriptions rather than code numbers.

A new section has been added to allow users to view a history of their past loans; these can be paged through and sorted by title, author or date borrowed. We’ve also added book jackets to serve as a visual “aide memoire” when browsing the list.

Developing Loan History has required a new release of “Local Data Services” (LDS) so we’re going to BETA test it with a handful of customers to ensure everything is working before performing a full rollout. Once the new version of LDS goes to general release and your system is upgraded, Prism 3 will start showing the “Loan History” tab.

Choice of jacket image supplier/Alternative to “no image available”

To increase the coverage for jacket images, we’ve been talking with several providers to augment the current offering. We’re in the final stages of these conversations at the moment and as soon as they are concluded we can enable them with the work we’ve undertaken.

In tandem with this effort, we devoted effort to an idea posted by City of London libraries on Talis Library Ideas: An alternative to the default “No Image Available”. It’s now possible to upload your own images that will be displayed if no cover image can be found. These need to be a particular size and named in a certain way so that we can detect that you’ve uploaded them:

The files should be named

no-image-small.[ext]

and

no-image-medium.[ext]

where [ext] is one of gif, png or jpg, e.g. no-image-small.jpg. We suggest keeping the size of the small image at 75×100 pixels, and the medium at 150×200 pixels.

These files can then be uploaded using the Talis Admin Console.

Linked data API

Allowing greater access to the curated data in your catalogues was a central reason for developing the Linked Data API and with this release you can now surface search results and item pages in a variety of machine-readable formats. The API will also allow richer extensions that are able to tap into more of the underlying data that drives Prism 3.

To view search results as RSS 1.0, you need to add .rss to the end of “/items”, e.g.:

http://prism.talis.com/demo/leicestershire/items.rss?query=Lost+Symbol

Any search can be surfaced in this way, so you could provide RSS feeds of new releases in particular genres; your users can then subscribe to these, allowing them to be informed when something they may be interested in borrowing becomes available.

The RSS icon now also appears in the browser address bar on every search results page; users can click this to capture their search as an RSS feed, allowing them to monitor updates to those results.

The RSS icon in Firefox

The RSS icon in Firefox

The RSS icon in Internet Explorer

The RSS icon in Internet Explorer (lower right hand side of image)

To fetch the details of a particular item in a variety of formats you just append the output type after the local control number, e.g.:

http://prism.talis.com/demo/southwark/items/638126.rdf

The supported output formats are: RDF/XML (.rdf), JSON (.json), N-Triples (.nt) and Turtle (.ttl).

Display of “in transit” items

Another Talis Library Ideas suggestion that we’ve completed for this release is flagging up when an item is in transit/between locations. This feature is also reliant on the new version of LDS, so will also be tested by a small group of libraries before going to general release.

New breadcrumb trail

At a Prism 3 user day last year, the University of Derby mentioned that it would be useful if individual facets could be removed from a search in progress, without having to go back several steps. We set about looking at different ways to present this option to users and settled on a brand new breadcrumb trail for Prism 3.

The new trail has small remove buttons after each element, clicking it will rerun the search without that particular constraint included – allowing users to “open up” their search if they haven’t found exactly what they were looking for.

This is a substantial release so we’d appreciate it if you could take some time to cast an eye over your tenancy and familiarise yourself with the changes we’ve made.

You can access the preview by placing “/demo/” after the prism.talis.com part of your URL, e.g. http://prism.talis.com/demo/leicestershire/.

If you have questions on this or any other issue, please feel free to email me phil.john@talis.com or your Account Manager (or comment here, of course).

Talis Prism 3: Development Update Webinar

To keep up to date with the latest Talis Prism 3 Developments you can register for the free webinar on Monday 21st March 2011 at 12:30 for Public Libraries and 14:00 for Academic Libraries

Public libraries click here to register.

Academic libraries click here to register.

This webinar will focus again on discussing the latest Talis Prism 3 developments referring to the Talis Prism 3 Roadmap, while providing an opportunity for you to raise any specific questions that you may have.

In the meantime keep up with the latest Talis Prism 3 news and developments on the Talis Prism 3 website and blog.

Prism 3 Status and Uptime Monitor

Two vital aspects of delivering a service in the cloud, such as Talis Prism 3, are to ensure that the service is available for a very high proportion of the time, and that it performs well. Naturally we monitor these closely, and now you can see the information directly from the monitoring service.Service availability link

You’ll find the link to the Prism Service Availability monitor on the Talis Prism microsite in the left panel under Customer Resources.

The information is updated every five minutes. At the top there is a status indicator showing the current availability of the Prism 3 service.

The rest of the report shows uptime and average response time per month, most recent first, and you can select a month to see daily averages. Our target for uptime is 99.5% or better, so it is pleasing that the monthly average since February 2009 is 99.86% and that the last three complete months are all higher than that. We continue to strive to improve this further.

The montly average response times show an improving trend through 2010, during which twenty-four libraries went live with Prism 3, bringing the total to thirty-seven. This reflects the continuing effort to improve performance.

In addition to providing this information, we are working towards improved status information about Prism 3 on the Talis Live Services page.

Talis Prism 3: Development Update Webinar

To keep up to date with the latest Talis Prism 3 Developments you can register for the free webinar on Monday 7th February 2011 at 12:30 for Public Libraries and 14:00 for Academic Libraries

Public libraries click here to register.

Academic libraries click here to register.

This webinar will focus again on discussing the latest Talis Prism 3 developments referring to the Talis Prism 3 Roadmap, while providing an opportunity for you to raise any specific questions that you may have.

In the meantime keep up with the latest Talis Prism 3 news and developments on the Talis Prism 3 website and blog.

Prism 3 Release – December 2010

We’re pleased to announce that the recent hotfix release of Prism 3 has now been released to the live service. This resolves an issue in the caching system and enables reset tenant cache to function correctly. An issue that limited numbers of customers experienced with the availability display has also been addressed.

If you have questions on this, or any other issue, please feel free to email phil.john@talis.com, contact your account manager, or leave a comment on the blog.

Prism 3 Hotfix Release Preview – December 2010

We’ve released a preview version of a hotfix for two issues some customers are experiencing. The issues addressed are:

  • Reset Tenant Cache failing under certain conditions
  • Availability not displaying summary message under certain conditions

We are planning to release these to live early next week.

As with all previous releases, these changes can be tested by using the demo version of your site. For customers using the “prism.talis.com” domain, this is accessed by putting “demo/” just before your tenancy name, e.g.:

http://prism.talis.com/demo/leicestershire/

For customers with own hostname enabled, the “demo/” is placed at the end of your URL, e.g.:

http://catalogue.sunderland.ac.uk/demo/

If you have questions on this, or any other issue, please feel free to email phil.john@talis.com, contact your account manager, or leave a comment on the blog.