We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:

• ILL Request Form integration with EBSCO EDS API and with request quotas (Prism Pro)
• ILL limits and usage counts in the borrower’s account ILL area
• Postcode lookup in the Borrower Joining form (Prism Pro)
• Reviews of BorrowBox items problem fixed

ILL Request Form integration with EBSCO EDS API and with request quotas (Prism Pro)

This set of features requires that your Prism tenancy integrates the EBSCO Discovery Service (EDS) and has Prism Pro ILL Request enabled and your Local Data Services version is LDS 2.7.

You can already opt to either display or suppress by default EDS results where only an abstract and not full text is available. When a user finds a result where full text is not available they now see a Request Item button that enables them to request the item by inter-library loan.

If the user is not already signed in they’re invited to do so. The ILL Request form displays with the full bibliographic data automatically provided, requiring the user only to check the details, the copyright declaration and confirm the request. This eliminates not only the need to fill in the bibliographic information but also the ensuing search to check whether the item is already available.

The user’s interloan limits (Active limit and Total limit, as defined in the LMS SetConfig) are now taken into account when they initiate a request. The library can choose whether or not to let the user submit a request when they have reached one of their limits. The default is to disallow the request and give a message in place of the normal request form.

Optionally, we can configure your tenancy to warn but allow requests when a limit has been reached.  This allows for your library having a policy of reviewing and in some cases allowing requests beyond the configured limit.

The texts of all labels and messages are, of course, customisable.

The auto-populating of the request form can be switched on or off per Prism tenancy. It is off by default. If you already have Prism Pro ILL and EDS integration and would like the auto-populate feature switched on, please request it by opening a Support case.

You’ll also need to request an upgrade to LDS 2.7 if you don’t already have it.

If you’d like to implement Prism Pro ILL please consult your Account Manager.

ILL limits and usage counts in the borrower’s account ILL area

In the My Account area under the Inter-Library Loans tab the user’s interloan limits (Active limit and Total limit, as defined in the LMS SetConfig) and their current usage against those limits are now displayed at the top of the list of current requests.

This requires Local Data Services version LDS 2.7. You can request an upgrade by opening a Support case.

Postcode lookup in the Borrower Joining form (Prism Pro)

With this release the Prism Pro Borrower Joining form can be configured to integrate with your postcode address lookup service (such as QAS or LLPG). This enables the user to enter only their postcode and to select their address from a drop-down menu. This saves the user time and effort and eliminates typing errors.

You can also specify a whitelist of allowed postcodes. If a postcode is entered that is not in the list, a message is displayed such as ‘Your post code is not eligible to join the library’, the postcode field is highlighted and the user cannot submit the form.

This feature is switched off by default. To request it, please open a Support case. Any licensing issues with your address lookup data will need to be considered.

Reviews of BorrowBox items problem fixed

This release fixes a problem where reviews pages for Bolinda BorrowBox  items did not display.

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service

The release of Prism to the live service will be on Wednesday 29th March 2017.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

Following the release of Prism on 21st November, we received customer feedback that there were issues with some components. We reverted the HTTPS only change on the evening of 22nd November.

The issues reported by our customers were:

• Catalogue records not being pushed into Prism;
• Talis Aspire integration no longer working in the browser;
• Pages reporting mixed content (both HTTP and HTTPS resources).

Since then we have invesitagted each of these reported issues, with the following remedial action being required.

Catalogue records not being updated

We have amended our configuration such that the post of catalogue content functions correctly after we reapply the HTTPS changes.

There is no action required on customer systems.

Talis Aspire

We have spoken with Talis who confirmed that HTTPS is fully supported and available for all their customers when using the *.rl.talis.com URL to access their product. Talis confirmed that they do not support HTTPS where the customer has used their own hostname.

The action required by our customers is to amend the configuration of your Juice plugin to reference your Talis Aspire tenancy using the rl.talis.com domain. This change is made within your Juice plugin configuration within your Prism theme through the Admin Console. Once this is done, the Juice plugin will function correctly using HTTPS.

Mixed mode content

Mixed mode content warnings appear in your web browser when you are on an HTTPS web site which refers to HTTP resources. When this occurrs within JavaScript, such as a Juice plugin, the JavaScript will follow security best practice and may refuse to access the insecure resource.

The end user will see a warning that they are accessing a mixed mode site.

This occurrs when there are HTTP accessed resources within your Prism theme. All resources should be accessed with protocol independent URLS, by omitting the “http:” from the URL. Doing this will ensure that the web browser uses the protocol that is listed within the address bar, HTTPS.

For example:

<img src="//capitadiscovery.co.uk/birmingham/assets/-/image.jpg"/>

Note, the “http:” has been removed, but the double “/” remains.

The action required by our customers is to preview this release by preceding your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead. You should check that you have been redirected to HTTPS, and your Prism content behaves correctly with no warnings. If there are warnings, these should be fixed in your theme through the Admin Console.

Next steps

Please be aware that Prism currently supports HTTPS for all live pages, and after a borrower has authenticated, they typically remain using HTTPS for the duration of their session. This means that if you have any of the above issues, they are currenly present in your LIVE Prism after a borrower has authenticated.

We will be disabling HTTP use for Prism from Monday 9th January. You should ensure that your Prism content works as expected using the ‘demo.’ URL for your tenancy, and make any required changes before this point.

Should you require any assistance, please raise a support case through the usual channels.

We’re pleased to announce that the version of Prism that has been in preview recently has now been deployed to the live service.

In this release we have made Prism use HTTPS (Hyper Text Transfer Protocol Secure) throughout. Until now, the use of HTTPS has been limited to pages visited during and after signing in.

Details are described in the preview release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

As part of a continual effort to improve the security of our web applications, in this release we have made Prism use HTTPS (Hyper Text Transfer Protocol Secure) throughout. Until now, the use of HTTPS has been limited to pages visited during and after signing in.

This change is in line with a general move to HTTPS on the web. Modern browsers will soon start to issue a warning to you when you visit sites which use only HTTP as the changes in internet standards regard this as insecure.

When a user follows a link to an HTTP Prism page (including from within Prism) the URL will be automatically re-directed to the HTTPS equivalent. This means all your previous bookmarks and saved pages will continue to function, as the request will be transparently redirected to the HTTPS resource.

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

Pages with mixed content – where there are links with HTTP URLs – may not display the content from the HTTP links and may display a warning alert, depending on your browser.

You will also want to investigate the impact this has on machines in the library that are locked down to access Prism only.

If you’d like assistance with any problems that you find, please open a Support case.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service

The release of Prism to the live service will be on Monday 21st November 2016.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

We’re pleased to announce that the version of Prism that has been in preview recently has now been deployed to the live service.

This release includes:

• Serial holdings detail
• Notification downloads always PDF

Details of the inclusions are described in the preview release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:

• Serial holdings detail
• Notification downloads always PDF

Serial holdings detail

Prism now has a library-configurable option to display the detailed holdings of the printed version of a serial, listing all the volumes, issues and copies. This is displayed just below the summary holdings statement on the item detail page for a serial.

The holdings area of the page now has a heading, Holdings (even when only summary holdings are displayed). The summary holdings statement  now gives all of its information (site, shelfmark, holdings summary statement and note) in one line rather than having a header line that you can open and close.

For the detailed holdings a button is displayed for each year. The user can select one of these at a time; the latest is selected by default. For the selected year, all of the volumes, issues and numbers are listed in descending order together with the site, shelfmark and item type. If there are more than fifty lines then a paging control is given.

This feature is switched off by default. If you would like it switched on, probably starting in your sandbox tenancy, please open a Support case.

Notification downloads always PDF

In the My Account area under the Communications tab users can download any notification that the library has sent them. Currently the download format is the format of the stored document which may be either HTML or RTF. This release provides all notifications in PDF. This brings consistency, accuracy of representation and removes problems with file types and content.

Update, 1-Sep-2016: due to a problem with converting RTF to PDF, the release has been updated so that notifications that are in RTF download in that format and open in your chosen program for RTF, typically Word or WordPad, as previously. Most notifications are in HTML, which will continue to download or open as PDF.

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service

The release of Prism to the live service will be on Wednesday 31st August 2016.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

We’re pleased to announce that the version of Prism that has been in preview recently has now been deployed to the live service.

This release includes:

• Bolinda BorrowBox integration fixes
• ILL collection location fix
• Integration of Agilisys Single Sign On

Details of the inclusions are described in the preview release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:

• Bolinda BorrowBox integration fixes
• ILL collection location fix
• Integration of Agilisys Single Sign On

Bolinda BorrowBox integration fixes
Integration with Bolinda BorrowBox and two other econtent providers was included in the December 2015 Prism release. This release fixes some issues:

• Format eAudiobook now displays in the list of formats available to borrow
• The availability information in the Item Detail page is now updated after an item is borrowed, displaying correctly both to the user who has borrowed the item and to other users
• A reservation for a BorrowBox item can now be cancelled in the eContent section of My Account
• A problem where some items could not be reserved has been fixed.

If you subscribe to Bolinda BorrowBox and would like the content and functionality to be included in Prism, please contact your Account Manager.

ILL collection location fix
Under the Inter-library loans tab in My Account, the Location column now correctly displays the location where the item is to be collected, when a physical item is to be delivered; the location is blank when the item is to be delivered electronically.

Integration of Agilisys Single Sign On
Council systems can enable users to sign in to access personalised services. This new Prism Pro feature enables users to link their library account to their council account, where it uses the Agilisys system, so that they can sign in with their council credentials and navigate between services including the library, i.e. Prism, without having to sign in again.

At the Prism Sign In page you’re offered an option to use your institutional username and password.  This takes you to the council’s sign in page. Having signed in there, you’re returned to Prism automatically. The first time this is done,  Prism offers an option to link your council account with your library account.

Once linked, on subsequent visits starting from Prism you’re taken directly into your Prism account after signing in with your council credentials. If you start from somewhere else in the council system and sign in, then you can select a link to the library and be taken directly into your library account in Prism.

When in Prism, having signed in using your  council credentials, you can navigate to a council service and you will be signed in already there.

When you sign out from Prism, you are automatically signed out from the council system.

You can remove the link to your council account at any time from within My Account > Settings.

To find out more about the Agilisys Single Sign On Prism Pro feature please contact your Account Manager.

Making the most of your preview
Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service
The release of Prism to the live service will be on Wednesday 29th June 2016.

Comments and contact
If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

We’re pleased to announce that the version of Prism that has been in preview recently has now been deployed to the live service.

This release includes:

• Full text articles only in ILL request search
• User not allowed to request ILL is given a suitable message
• Online Joining form contact point defaults
• Sign in with large or many lists
• RSS feed fix
• Copyright date display

Details of the inclusions are described in the preview release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:

* Full text articles only in ILL request search
* User not allowed to request ILL is given a suitable message
* Online Joining form contact point defaults
* Sign in with large or many lists
* RSS feed fix
* Copyright date display

Full text EBSCO articles only in ILL request search
In Prism Pro ILL, when the user initially submits the details of their request, Prism checks whether the item is already available from the library and alerts the user if it is, including searching on EBSCO EDS where it is used. The search against EDS is now restricted to full text only, so results where only the abstract is available are ignored.

User not allowed to request ILL is given a suitable message
In Prism Pro ILL, users who are not allowed to request inter-library loans (either due to their Type, or because they’re blocked or owe more in charges than the limit configured in the LDS parameters) are now given a controlled message page instead of a technical error page. The default message text is ‘ Sorry you’re not allowed to request inter library loans. Please contact the library for further assistance’; as with all text, it can be customised.

Online Joining form contact point defaults
The Prism Pro Online Joining form allows four contact points: a postal address, an e-mail address and two telephone numbers. in this release, only the postal address and e-mail address are set as default. LDS version 1.10 or higher is required. This fixes a bug where all four contact points were being set as default.

Sign in with large or many lists
This fixes a problem where a user with large or many lists could be prevented from signing in to Prism. With this release the time taken to sign in is not affected by the volume of lists associated with the user, except when they have created a list anonymously and they are following the link in the list to sign in to keep it. We’re treating separately the issue of retrieving large or many lists.

RSS feed fix
RSS feeds that, for some libraries, are consumed on home or other pages to display new, popular and promoted titles are now working again – they had been giving an error. This was fixed in the December 2015 release.

Copyright date display
Copyright dates, displayed in the Details area of the Item Detail page are now correctly displayed as the year rather than the full  date-time as stored in the database. This was fixed in the December 2015 release.

Making the most of your preview
Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service
The release of Prism to the live service will be on Monday 29th February 2016.

Comments and contact
If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.