We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.
This release includes:
Details are described in the release notice
If you have any comments, questions or suggestions please get in touch. You can comment on the Prism blog, and suggest and discuss additional features in Prism Ideas or contact our support teams directly.
We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:
The fixes are:
Please check the preview version as early as possible to become familiar with the new functionality and to ensure that your tenancy still behaves as expected in terms of functionalities, including extensions, and styling.
To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.
The release of Prism to the live service will be on Thursday 27th June 2019.
If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum or Prism Ideas or contact our support team directly.
We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.
This release contains:
Details are described in the release notice
If you have any comments, questions or suggestions please get in touch. You can comment on the Prism blog, and suggest and discuss additional features in Prism Ideas or contact our support teams directly.
We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:
In this release, the Prism epayments functionality can now also send through the Customer reference and the fund code fields to Capita Pay360 if specified.
Please check the preview version as early as possible to become familiar with the new functionality and to ensure that your tenancy still behaves as expected in terms of functionalities, including extensions, and styling.
To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.
The release of Prism to the live service will be on Tuesday 11th June 2019.
If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum or Prism Ideas or contact our support or sales admin teams directly.
We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.
This release contains:
Details are described in the release notice
If you have any comments, questions or suggestions please get in touch. You can comment on the Prism blog, and suggest and discuss additional features in Prism Ideas or contact our support teams.
We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:
In this release, it is now possible to display a new facet for Summon: Library Location. This allows the end user to limit the display to titles where there is at least one item at the selected location. The facet is enabled through the Admin console in the Facets section.
Please check the preview version as early as possible to become familiar with the new functionality and to ensure that your tenancy still behaves as expected in terms of functionalities, including extensions, and styling.
To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.
The release of Prism to the live service will be on Thursday 30th May 2019.
If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum or Prism Ideas or contact our support or sales admin teams directly.
We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.
This release contains:
Details are described in the release notice
If you have any comments, questions or suggestions please get in touch. You can comment on the Prism blog, and suggest and discuss additional features in Prism Ideas or contact our support team directly.
We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:
This release now displays search results clustered by a work when a search is executed against Summon. This feature is always switched on at work level. i.e. this means that all editions are brought together and represented by one of the records.
This release fixes a problem where the codes for a site displayed under some circumstances, against serial holdings, rather than the names of the sites.
Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.
To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.
The release of Prism to the live service will be on Tuesday 12th March 2019.
If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum or Prism Ideas or contact our support or sales admin teams directly.
Hello
The following email previously sent out in November, explained that we are introducing a new Capita My Account Portal, replacing the My Support portal. This is going to go live tomorrow.
Please be aware that if you have not logged into My Support within the past year then you will need to register for an account in the new system which can take up to 5 working days to be approved.
———————————————
Hello,
As a current user of the My Support portal, we are emailing you to let you know that we’ll soon be upgrading your customer portal to the Capita My Account portal. This will offer all of the functionality you enjoy currently plus a whole lot more.
Do I need to do anything?
All you need to do is look out for an email from us when the new portal is ready for you to log in. You will be able to use your same username as you do now for My Support, but you will have to click a button on the login page to generate a new temporary password. Once you’re logged in you can reset it to something more memorable.
What about my existing support cases?
All your active support cases and the past two years’ worth of historical cases will be migrated over and accessible within My Account. You’ll be able to create any new support cases online within My Account as soon as it goes live.
Can other people in my organisation register for an account?
Following go live, we will be emailing all customers about the benefits of registering for My Account so they will get an opportunity later to set up an account.
Further information
To see a sneak preview of what you can expect within My Account, please see our handy My Account overview. Once we’re live you’ll have easy access to further details on how you can utilise each area of the site.
Kind Regards
Capita Education Software Solutions
We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.
This release contains:
Details are described in the release notice
If you have any comments, questions or suggestions please get in touch. You can comment on the Prism blog, and suggest and discuss additional features in Prism Ideas or contact our support or sales admin teams directly.
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