We’re pleased to announce that as part of our ongoing maintenance of our SaaS SSL stack, we have been reviewing the encryption protocols we currently support for our end-user facing web solutions which include Prism, Admin Console and Partner connections using HTTPS.

In order to comply with industry best practice and encryption standards, we are removing support of a protocol called TLS1.0 from our application stack.

For anyone using a relatively recent web browser, such as Internet Explorer 11, Firefox, Chrome or Safari, you will already be using a more recent and more secure TLS protocol and will be unaffected by this change.

For older browser versions which do not support higher versions than TLS1.0, industry best practice recommends that you upgrade your browsers to latest supported versions available from your vendor. Our analytics data shows there are only a small number of connections from old vendor unsupported web browsers.

To preview this change

Please check the preview version as early as possible to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service

This change will be released to the live service on Monday 10th September, 2018.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas  or contact support.

We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.

This release includes:

• ePayment service provider RealEx Payments
• Auto-apply analysis codes to new joiners

Details are described in the release notice.

If you have any comments, questions or suggestions please get in touch. You can comment on the Prism blog and in the Prism Forum or contact our support or sales admin teams directly.  To suggest and discuss additional features please visit the Prism Ideas Forum.

We’re pleased to announce that the next release of Prism is now available for preview.

This is the release described in the release notice of 4^th July 2018, having fixed the issues that arose last week. It includes:

• ePayment service provider RealEx Payments
• Auto-apply analysis codes to new joiners

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service

The release of Prism to the live service will be on Tuesday 24th July 2018.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact our support or sales admin teams directly.

We’re pleased to announce that the next release of Prism is now available for preview.

This release includes:

• ePayment service provider RealEx Payments
• Auto-apply analysis codes to new joiners

ePayment service provider RealEx Payments

Following the changes released in May to provide payment gateway support directly from within Prism, we have added RealEx Payments to the list of supported ePayment service providers.

Auto-apply analysis codes to new joiners

If you have the Prism Pro Join the Library feature you can now have one or more analysis codes automatically added to borrower records created for online joiners. For example: ‘Joined online’. This needs your required codes to be added by us to your Prism tenant configuration. To request this, please open a Support case.

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service

The release of Prism to the live service will be on Wednesday 11th July 2018.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact our support or sales admin teams directly.

We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.

This release includes:

• Prism “Forgotten PIN?” Process

Details are described in the release notice.

We’re pleased to announce that the next release of Prism is now available for preview.

This release includes:

• Prism "Forgotten PIN" process

Prism "Forgotten PIN" process

We identified a minor opportunity for error within the 30 minute timeout for the secure PIN reset process. This process is invoked by borrowers using the “Forgotten PIN?” process from the Prism My Account area.

The change ensures that if there are any issues with the validity of the secure token, the end user is prompted to restart the “Forgotten PIN?” process.

We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.

This release includes:

• Payment gateway support directly from within Prism
• Increased visibility in search engines

Details are described in the release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, in the Prism forum, or contact your Account Manager. To suggest and discuss additional features there is the Prism Ideas Forum.

We’re pleased to announce that the next release of Prism is now available for preview.

This release includes:

• Payment gateway support directly from within Prism
• Increased visibility in search engines

Payment gateway support directly from within Prism

We’ve reviewed how Keystone ePayment works for your end users and have implemented the Keystone connections for ePayment Service Providers directly in Prism. This release supports:

• WorldPay
• WPM
• Capita Payments (SecPay and Pay360)
• Civica ICON
• SagePay.

Under Charges in the user’s account the button currently labelled as Pay Now will show the amount to pay. It takes the user directly to the payment provider’s payment page.

This development improves the end user experience by removing multiple clicks and confirmations which were duplicated. It also ensures that any theme changes are applied immediately, rather than incurring a delay while your Keystone ePayment solution is updated.

This applies if you have the Prism Pro ePayment feature. To implement this change we need to switch over your tenancy to the new feature. Please open a Support case to request your upgrade.

Increased visibility in search engines

Prism now provides richer information to search engines, which should increase the visibility of your library’s resources in the web. We’ve upgraded the schema.org data that is included in Prism pages, and provided a sitemap of recent additions to your tenancy.

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

Release to the live service

The release of Prism to the live service will be on Tuesday 8th May 2018.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact our support or sales admin teams directly.

We’re pleased to announce a new release of Prism.
This release includes:

• Formats Hardback and Paperback
• Time due in My Account Loans when loan is due soon
• Join the Library form: Date of birth field

These features have been released to the live service along with some technical fixes.

Formats Hardback and Paperback

When a bibliographic record represents one of the formats Hardback or Paperback then the specific format will be displayed as the primary format. It will be the one format that displays in search results, and the first that displays in the Item Detail page.
These formats are identified in records where format Book is identified and when any MARC fields with tag 020 include some text indicating one of those formats and not the other. They are displaying on new and edited records.

Time due in My Account Loans when loan is due soon

In The Loans list in My Account when the due date is today or tomorrow then the due time is also displayed.  Examples: Due today at 11:59     Due tomorrow at 23:59
This is particularly useful for users to see when their short loans are due back.

Join the Library form: Date of birth field

In the Prism Pro Join the Library form the year menu is now sorted descending to make it easier to find the required date, and there is a ‘ – ‘ option at the top, allowing no date to be selected.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, in the Prism forum, or contact your Account Manager. To suggest and discuss additional features there is the Prism Ideas Forum.

We’re pleased to announce that the version of Prism that has been in preview recently has now been deployed to the live service.

Details are described in the preview release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.