Soprano Blog

Archive for May, 2021

Soprano preview now accessible using the new URL


We sent out an email on Friday 30th April 2021 (see the end of this post) advising that the domain names and URLs that are being used to access our systems are changing.

We have now added the new URL to the Soprano preview environment to enable you to test it in this context. You can still use the old URL to access this environment as well –{your tenancy name}.

What do I need to do?

We recommend that you use the preview environment to:

  • Test access to the new Soprano URL using a browser from different locations, as soon as you can
  • Test the new version of the wrapper when it becomes available – due soon

To access the new URL

To access the system via the new url append your tenancy name to the end of it –

  •{your tenancy name}

Please remember that it accesses your live data.

Note: If you find you cannot access{your tenancy name} contact your IT department initially to see if this needs to be whitelisted.

Next steps

In the next few weeks we are planning to work our way through the following items, in sequence:

  • Add the new URL to the Prism preview environment so both the current and the new URL will operate in parallel
  • Add the new URL to the Prism live environment so that both URLs operate in parallel
  • Add the new URL to the Admin console environment so that both URLs will operate in parallel
  • Add the new URL to the Soprano live environment so that both URL will operate in parallel

We will keep you advised of our progress.

Who do I contact?

If you have any questions or comments do get in touch via the Support Portal.



Email sent on Friday 30th April explaining the changes

Following the sale of Education Software Solutions (ESS) announced by Capita back in December 2020, we have updated our brand to reflect the new business.

We are delighted to announce that Capita Libraries has become Library Management Cloud. Our new brand is being applied to all aspects of our services, including the domain names and URLs you use to access our systems.

The following URLs will be updated:

How will this affect me?

There will be some local updates needed to enable the changes to be fully implemented. We will be in touch again to provide more detail about when and what will be involved.

In the meantime, please prepare for this change by advising your IT department about what is going to happen, reviewing any whitelists you have and thinking about communications for your users.

In addition to the URLs, we’ll be in contact again soon regarding upcoming changes related to the EDI Gateway and Base.