Soprano Blog

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Soprano release 19th August 2021

We’re pleased to announce that the release of Soprano that was previously in preview has been released to live service this morning.

This release includes the following:

  • Circulation fix: Date of birth display

The details are described in this release notice

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano release to preview 12th August 2021

This release includes the following:

Circulation fix: Date of birth display

Circulation fix

Date of birth display

Now when doing a borrower name search in Soprano, the date of birth does not display if the Show Borrower Date of Birth option is switched off in the Admin console.

Screen shot showing the option in the Admin console.

If Show Borrower Date of Birth is switched off you will now see:

If it is switched on then you will see:

Release Procedure

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on: Thursday 19th August 2021.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano release 28th July 2021

We’re pleased to announce that the release of Soprano that was previously in preview has been released to live service this morning.

This release includes the following:

  • Inter Library Loans
    • Notifications sent in relation to an ILL request

The details are described in this release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano release to preview 22nd July 2021

This release includes the following:

  • Inter Library Loans
    • Notifications sent in relation to an ILL request
  • Circulation
    • This has been removed: Transit message in return

Inter Library Loans

Notifications sent in relation to an ILL request

When you look at the list of notifications associated with an ILL request you can click on a row to see more details of each notification.

Circulation

Transit message in return

Following customer feedback this item has been removed so the software will behave as previously.

Release Procedure

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on Wednesday 28th July 2021.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano release to preview 20th July 2021

We’re pleased to announce that the next release of Soprano is available for preview.

This release includes the following:

  • Inter Library Loans
    • Notifications sent in relation to an ILL request
  • Circulation
    • Transit message in return

Inter Library Loans

Notifications sent in relation to an ILL request

When you look at the list of notifications associated with an ILL request you can click on a row to see more details of each notification.

Circulation

Transit message in return

Once an item barcode has been scanned in Return, the system will prevent the entry of further barcodes into the return field. This is to help gather responses from the LDS. You will be able to navigate away, if need be, via the menu.

Release Procedure

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name} or soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on Tuesday 27th July 2021.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano release 22nd June 2021

We’re pleased to announce that the release of Soprano that was previously in preview has been released to live service this morning.

This release includes the following:

  • Inter Library Loans
    • Notifications sent in relation to an ILL request
  •  General
    • Accessing the new Soprano URL with the Soprano wrapper
    • The privacy statement has been updated

The details are described in this release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano release to preview 10th June 2021

We’re pleased to announce that the next release of Soprano is available for preview.

This release includes the following:

  • Inter Library Loans
    • Notifications sent in relation to an ILL request
  •  General
    • Accessing the new Soprano URL with the Soprano wrapper
    • The privacy statement has been updated

Please note: Starting from the w/b 14th June to support the remaining work to amend the URLs,  we will be using additional maintenance windows every weekday between 6 and 8am from Mondays to Thursdays inclusive. This will last for the next four weeks. There is a small possibility that there could be an impact on the live system but if we find this is the case we will back out the changes prior to 8am.

Inter Library Loans

Notifications sent in relation to an ILL request

When an ILL request is displayed, a new notifications tab will appear. Clicking on this tab will show a list of any notifications that have been sent in relation to this ILL request. This functionality requires LDS 2.9.20. In the near future we plan to release the functionality that will enable you to double click on a row to see more details.

General

Accessing the new Soprano URL with the Soprano wrapper

The Soprano wrapper allows Soprano to interact with other devices such as RFID readers, smartcard readers and till drawers, which cannot be operated by running Soprano in an ordinary web browser.

The two main changes introduced with this version of the wrapper are:

  • It allows you to specify the full URL to your Soprano tenancy so that it will work with any of the URLs below. The previous version always uses the root URL: librarymanagementcloud.co.uk.

          https://soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}

          https://soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}

          https://soprano.librarymanagementcloud.co.uk/{your tenancy name}

  • It is installed into a new location on the PC – C:\Program Files (x86)\ESS\Soprano or C:\Program Files\ESS\Soprano

The Soprano wrapper release notice (containing the details of the change) and download can be found here.

We advise installing the new wrapper on one or two PCs only and testing it with the new demo URL. When the new URL has been released to the live environment we will advise you and this will be the time to roll out the new version of the wrapper.

The privacy statement has been updated

In the Soprano footer the link to the privacy statement now opens in a new window to show the updated details.

Release Procedure

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name} or soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on Tuesday 22nd June 2021.

If you need an LDS upgrade

Your current LDS version number is displayed in the footer of Soprano pages. If you require an upgrade to LDS 2.9.20 mentioned for the above feature, please raise a support case through the customer support portal.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano preview now accessible using the new URL

Hello

We sent out an email on Friday 30th April 2021 (see the end of this post) advising that the domain names and URLs that are being used to access our systems are changing.

We have now added the new URL to the Soprano preview environment to enable you to test it in this context. You can still use the old URL to access this environment as well – soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}.

What do I need to do?

We recommend that you use the preview environment to:

  • Test access to the new Soprano URL using a browser from different locations, as soon as you can
  • Test the new version of the wrapper when it becomes available – due soon

To access the new URL

To access the system via the new url append your tenancy name to the end of it –

  • https://soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}

Please remember that it accesses your live data.

Note: If you find you cannot access https://soprano-demo.librarymanagementcloud.co.uk/{your tenancy name} contact your IT department initially to see if this needs to be whitelisted.

Next steps

In the next few weeks we are planning to work our way through the following items, in sequence:

  • Add the new URL to the Prism preview environment so both the current and the new URL will operate in parallel
  • Add the new URL to the Prism live environment so that both URLs operate in parallel
  • Add the new URL to the Admin console environment so that both URLs will operate in parallel
  • Add the new URL to the Soprano live environment so that both URL will operate in parallel

We will keep you advised of our progress.

Who do I contact?

If you have any questions or comments do get in touch via the Support Portal.

=========================================================

 

Email sent on Friday 30th April explaining the changes

Following the sale of Education Software Solutions (ESS) announced by Capita back in December 2020, we have updated our brand to reflect the new business.

We are delighted to announce that Capita Libraries has become Library Management Cloud. Our new brand is being applied to all aspects of our services, including the domain names and URLs you use to access our systems.

The following URLs will be updated:

How will this affect me?

There will be some local updates needed to enable the changes to be fully implemented. We will be in touch again to provide more detail about when and what will be involved.

In the meantime, please prepare for this change by advising your IT department about what is going to happen, reviewing any whitelists you have and thinking about communications for your users.

In addition to the URLs, we’ll be in contact again soon regarding upcoming changes related to the EDI Gateway and Base.

Soprano release 1st April 2021

We’re pleased to announce that the release of Soprano that was previously in preview has been released to live service this morning.

This release includes the following:

  • Circulation fix
    • Unblocking when paying a fine
  • General
    • Text changes

The details are described in this release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano release to preview 25th March 2021

We’re pleased to announce that the next release of Soprano is available for preview.

This release includes the following:

  • Circulation fix
    • Unblocking when paying a fine
  • General
    • Text changes

Circulation fix

Unblocking when paying a fine

A borrower can be blocked because they owe more than the specified amount of fine. When a borrower has the fine paid via the till, if the fine is reduced to equal or below the blocking value then the blocking message will now be removed. Please note this fix requires LDS 2.9.18.

General

Text changes

The word Capita has been updated to ESS in some places in the interface.

Release Procedure

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on Thursday 1st April 2021.

If you need an LDS upgrade

Your current LDS version number is displayed in the footer of Soprano pages. If you require an upgrade to LDS 2.9.18 mentioned for the above fix, please raise a support case through the customer support portal.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.