We’re pleased to announce that the release of Soprano previously in preview has been released to live service this morning. This release includes:

• Choosing the contact point for ‘Digital / Email delivery’ and ‘Post to borrower’ ILL requests
• Fix to the display of the product drop down when refunding in the Till

The details are described in this release notice.

If you have any questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

We’re pleased to announce that the next release of Soprano is now available for preview. This release includes:

• Choosing the contact point for ‘Digital / Email delivery’ and ‘Post to borrower’ ILL requests
• Fix to the display of the product drop down when refunding in the Till

Choosing the contact point for ‘Digital / Email delivery’ and ‘Post to borrower’ ILL requests

Customers can use the BLDSS web connector to send requests to the British Library. They can ask for journal articles to be delivered directly to the requester by specifying the Delivery Type Email / Digital Delivery (an email containing a link to the article is sent to the requester) or Post to borrower (a copy of the article is posted to their address). When one of these two options are selected it is now possible for staff to choose an alternative contact point to the default selected by the system.

If the user has only one email or postal address, this is selected by default and it is not possible to amend it.

Once the request has been verified, staff can also now see the contact details on the Fulfilment tab. Note: if the email address or postal address used in the request is subsequently edited, the details and the request method will no longer display.

Fix to the display of the product drop down when refunding in the Till

In the Till it is possible to carry out refunds by searching for products, if this is enabled. The list of products that can be refunded now displays correctly.

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on: Wednesday 16th August 2023

Comments and contact

If you have any comments or questions, please get in touch. You can comment here on the Soprano blog or contact our support team directly. To suggest and discuss additional features please visit the Soprano Ideas Forum

We’re pleased to announce that the release of Soprano previously in preview has been released to live service this morning. This release includes:

• Requested button in inter library loans
• Complete button in inter library loans

The details are described in this release notice.

If you have any questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

We’re pleased to announce that the release of Soprano previously in preview has been released to live service this morning. This release includes:

• Display of the ILL Total Limit when viewing ILL requests and on the Borrower> ILL tab
• Optional addition of ILL renewals to the ILL Total Limit (LDS 2.9.29)
• Two-step verification enhancements

The details are described in this release notice.

If you have any questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

We’re pleased to announce that the next release of Soprano is now available for preview. This release includes:

• Display of the ILL Total Limit when viewing ILL requests and on the Borrower> ILL tab
• Optional addition of ILL renewals to the ILL Total Limit (LDS 2.9.29)
• Two-step verification enhancements

Display of the ILL Total Limit when viewing ILL requests and on the Borrower> ILL tab

By default the Total Limit reflects the number of ILL requests created since the Total Limit Start Date set in Configure Alto. It is used to control how many ILL requests the borrower can create ‘this year’ so the Total Limit Start Date is often set to the start of the year, or the academic year.

When viewing an ILL request, the Total Limit is now displayed with the Active count below the borrower details.

The Total Limit now appears with the Active count when verifying an ILL request.

On the Borrower> ILL tab, the Active and Total Limit counts are now displayed beside the Filter Active ILLs toggles to make the display clearer. The ALL option shows all the ILL requests a page at a time, in descending create date order, regardless of when they were created.

Optional addition of ILL renewals to the total number of ILL requests count

A new parameter can now be set in the LDS configuration file to include the number of renewals carried out since the Total Limit Start Date in the Total Limit. Once this has been set the number of renewals is included wherever the Total Limit is displayed. By default, renewals are not included in the Total Limit. The total displayed in Prism> My account also reflects the setting of the parameter in the LDS. Please note that this feature requires LDS 2.9.29.

For information, by default Cancelled ILL requests created since the Total Limit Start Date are also included in the Total Limit. A parameter in the LDS configuration file can be used to exclude these from the count.

If you require one or both of these parameters to be set, please contact the Support team.

Two-step verification enhancements

Improved display name in the authentication app

Now when two-step verification is set up through the admin console, if the QR code is used to set up the ‘Authenticator’, the name of the entry will be similar to the following:

LMC Soprano Live: operator_login@tenancy_name

For example:

LMC Soprano Live: KS6@birmingham

Logging in using two step verification takes you to the Home page

Now after logging in using two-step verification, the user will be taken to the Home page rather than the borrower page.

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on: Wednesday 21st June 2023

If you need an LDS upgrade

Your current LDS version number is displayed in the footer of Soprano pages. If you require an upgrade to LDS 2.9.29 mentioned above, please raise a support case through the customer support portal.

Comments and contact

If you have any comments or questions, please get in touch. You can comment here on the Soprano blog or contact our support team directly. To suggest and discuss additional features please visit the Soprano Ideas Forum

We’re pleased to announce that the release of Soprano previously in preview has been released to live service this morning.

• Password ageing fix

The details are described in this release notice.

If you have any questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

We’re pleased to announce that the next release of Soprano is now available for preview. This release includes the item below:

• Password ageing fix

If you have password ageing enabled, the warning that the password is going to expire is now only displayed during the period before the expiry date specified by TAL_PASSWORD_WARNING_DAYS (or for 7 days if the value is not set). If you would like more information on how to configure password ageing please contact the support team.

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on: Tuesday 23rd May 2023

Comments and contact

If you have any comments or questions, please get in touch. You can comment here on the Soprano blog or contact our support team directly. To suggest and discuss additional features please visit the Soprano Ideas Forum

We are pleased to announce that an updated version of the BLDSS connector has been deployed to LIVE service this morning. This release includes the following:

• The BLDSS connector emails now include the correct link to the support portal 

The BLDSS connector enables Soprano to send ILL requests to and receive reports from the British Library in near real time. Throughout the ILL request process, the BLDSS connector generates emails indicating the progress of the request. The links to the support portal included in the emails have now been updated to the correct address.

If you have any questions please do get in touch with the Support team.

We’re pleased to announce that the release of Soprano previously in preview has been released to live service this morning.

• Two-step verification fix

The details are described in this release notice.

If you have any questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

We’re pleased to announce that the next release of Soprano is now available for preview. This release includes the item below:

• Two-step verification fix

We have fixed some problems with the process of setting up two-step verification, including the display of the QR code.

The messages that display as you go through the verification process have been reformatted. Note that the operator is currently taken to the  Borrower screen when logging in with two-step verification. We plan to change this to the Home screen in the future.

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.librarymanagementcloud.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano is expected to be released to the live service on: Wednesday 19th April.

Comments and contact

If you have any comments or questions, please get in touch. You can comment here on the Soprano blog or contact our support team directly. To suggest and discuss additional features please visit the Soprano Ideas Forum