Decisions Blog

Archive for September, 2013

Web Intelligence issue

SAP have announced this morning that a Java Runtime certificate expired on Sunday 8th September.  This will impact all library staff using a Decisions Web Intelligence license.

On accessing Web Intelligence you may be presented with a warning message prior to running Decisions reports.  On acknowledging this message, you should be able to continue to access your reports.  If you have any problems with accessing your reports, on acknowledging this message, please raise a case or contact us directly.

Over the forthcoming days SAP will send us a software patch that needs to be applied to your Decisions server.  Once received, Consultancy will send out information on the steps required to apply the software.  For our Assist Managed Customers we will complete this work on your behalf.

If you have any queries please contact Support.

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Editing Decisions users

We have had a number of questions recently about amending the names of users in Decisions. This looks a little different for folk using XI R3.2 and those using XI R2 versions, but the principles are much the same. Here is the procedure illustrated in XI R3.1: but first a very important distinction –

  • A User is in effect an individual log on/password combination regardless of who uses it. Most Decisions users have a “named licence” arrangement which means that each log on and password should be for the exclusive use of one individual (i.e. not shared)
  • A Group in Decisions is merely a collection of permissions to which one or more users (and or sub-groups) can be linked, so for example individual named users Sally, John and Joe might all be linked to the same Web Intelligence Groups that defined their permissions. There is no such thing as a log on and password for a Decisions Group. It is more like a domain or category

User names can be changed. The process is as follows:

Log on to the Central Management Console as a user with administrative privileges:

Change user name 1

Select Users and Groups:

Change user name 2

Then select User list:

Change user name 3

Suppose in this example that we wanted to change the name of the user “Capita” to “Joe” to make its ownership clearer. Simply Double click the user Capita, edit the name to read Joe, adjust anything else you wish like password and password rules, then Save and Close:

Change user name 4

Changing the name of a user in this way will not change their links to (permission) Groups and any items in their Inbox will remain the same; but if you wished to check group membership, right click the user and select Member of (or if still displaying the edit dialogue select Member of in the left palette)

Change user name 5

Different libraries will have different group structures, and note that users can belong to multiple Groups.

Change user name 6

You can create new users either from the Manage drop down in the Users and Groups area, or by right clicking and selecting New User:

Change user name 7     Change user name 8

Setting up user permissions is rather beyond the scope of this post (it is covered in the Administration webinars) but in many cases you can in effect replicate an existing user’s permissions by adding the new user to the same groups using the Join Group menu item:

Change user name 9

Note however that this may not work as expected if the user has been assigned permissions directly (not very good practice but permitted).

Finally if you want to know how many users your license permit, select the License Keys option in the main menu:

Change user name 10

I trust that this is helpful. If you are still struggling feel free to raise a case

Decisions Standard Reports

Standard report example

A set of standard reports isnow available for installation and use on later versions of Decisions (for exact compatibility please see below). These are all written in the normal way in Web Intelligence so can be used as examples and/or as the basis for local variants. If for instance you want to add or remove columns, or perhaps use a table or a bar chart instead of a pie chart then the reports can be edited in the usual way.

There are 23 reports in all covering the following areas:

  • Library Performance
  • Operational Management
  • Purchasing   
  • Reference   
  • Stock Management

The reports are compatible with Decisions XI R3.1 Service Pack 2 and later. They can be accessed from the downloads area of My Support ( – the usual login is is required. An installation guide, a user guide and a release note are included in the download package. For further details or assistance, please contact

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